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With the Support chat software you will provide superior customer service by chatting live with your highly appreciated customers.

Support chat software is a web based software that makes it easy to manage your highly important projects in an efficient way saving you time and money.

Support chat software supports the lean and agile way to manage projects with re traditional way.

Support chat software has a support help-desk module with built standard phrases and common answers for managing support calls, chatting and email tracking.

Support chat software is the application that can be used from idea to execution and also during the maintenance and support phase.

Support chat software destroys a lack of clear communication between team members (one of the main reasons why projects fail). It improves communication between people and increases your project success rate significantly!

Support chat software gives a possibility to chat in any language. Provide Support chat software uses UTF-8 (8-bit UCS/Unicode Transformation Format) that is a variable-length character encoding for Unicode. It is able to represent any character in the Unicode standard, yet is backwards compatible with ASCII. For these reasons, it is steadily becoming the preferred encoding for e-mail, web pages, and other places where characters are stored or streamed. So the Support chat software supports most world characters and scripts.

Moreover, with the Support chat software you can use as many different languages for your website as you wish. Also you will have no problem in case if you want to run Multilanguage website or use any other language instead of English. All you have to do is to translate texts to another language or add more languages, as in original software is available only in English version. You just have to log in as a main admin. Press Settings, than Resource manager. In Resource manager you can edit English texts or translate texts to another language(s).

One Support chat software web site can handle any number of support managers and unlimited chat sessions at the same time. Session with each manager runs in a separate room tab in the Performer panel. Operators can accept or decline incoming chat request by clicking on "Accept" or "Decline" button in the room tab. Chat room tabs with new incoming messages are accompanied by sound notifications to attract the operator's attention.

Support chat software allows to initiate chats with other clients in separate chat rooms or let them type messages in one and the same room to exchange important information.

Support chat software gives a possibility to add a personal touch to your messages and make support experience more friendly for your customers by using emoticons built in the stand-alone Performer Console.

Support chat software is a web based solution. No software installation required. The browser-based live chat window can be used on both the visitor and support manager sides.

With Support chat software it is possible to earn money on your site for the cervices you provide. There will be installed and integrated any payment gateway that has Instant Payment Notification (IPN) functions (such as IDeaL, PayPal, GTBiLL, Globil, Click & Buy, Epassporte, Alertpay, CCBill, Zombaio, Authorize.net, iBill, eProcessing and others).